Shipping policy
Shipping Policy
At ABRIL, each piece is part of a limited edition and prepared with care.
Processing Time
Orders are processed within 2–5 business days after payment confirmation.
During new releases or high demand, processing times may be slightly extended.
Domestic Shipping (Costa Rica)
- Estimated delivery time: 2–5 business days
- Shipping is handled through local carriers
International Shipping
We offer worldwide shipping.
- Estimated delivery time: 7–15 business days
- Delivery times may vary depending on destination and customs processes
Shipping Costs
Shipping costs are calculated at checkout based on your location.
Customs & Duties
For international orders:
- Customers are responsible for any customs fees, import duties, or taxes
- These charges are not included in the product or shipping price
Delays
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- External factors beyond our control
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at:
within 3 days of delivery.